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What Is a Refugee Claim in Canada?

A refugee claim in Canada is a formal application for protection made by a person who is already inside Canada and who cannot safely return to their home country. The claim is governed by the Immigration and Refugee Protection Act (IRPA). It is processed by the Immigration and Refugee Board of Canada (IRB) — an independent administrative tribunal that decides immigration and refugee matters.

There are two legal categories of protection under Canadian refugee law. A Convention refugee is a person outside their country of nationality who has a well-founded fear of persecution based on race, religion, nationality, membership in a particular social group, or political opinion. A person in need of protection is someone who would face a danger of torture, a risk to life, or a risk of cruel and unusual treatment or punishment if returned to their home country.

A refugee claim can be made at a port of entry (airport, seaport, or land border) when arriving in Canada, or from within Canada at an Immigration, Refugees and Citizenship Canada (IRCC) office. An immigration lawyer in Calgary experienced in refugee protection helps claimants navigate the eligibility determination, Basis of Claim preparation, and IRB hearing process from start to finish.

After understanding what a refugee claim is, most applicants need to know whether they qualify for protection — and which legal category applies to their situation.

Refugee Claim in Canada

What is a refugee claim in Canada?

A refugee claim is a formal request for protection made by a person inside Canada who faces persecution, torture, or risk to life in their home country. The Immigration and Refugee Board of Canada (IRB) decides each claim through the Refugee Protection Division (RPD). Claims can be made at a port of entry or at an IRCC office in Canada.

Who qualifies for refugee protection in Canada?

Two categories of people qualify for refugee protection in Canada. A Convention refugee has a well-founded fear of persecution based on race, religion, nationality, political opinion, or membership in a particular social group. A person in need of protection faces danger of torture, risk to life, or cruel and unusual treatment if returned to their home country.

How long does a refugee claim take in Canada?

A refugee claim in Canada typically takes 2 to 24 months from filing to RPD decision, depending on case complexity and IRB scheduling in Calgary. Port-of-entry claims require the Basis of Claim form within 15 days. Expedited processing may shorten timelines for urgent cases. RAD appeals add several additional months if a claim is refused.

What happens if a refugee claim is refused in Canada?

A refused refugee claim triggers three possible legal remedies. You can appeal to the Refugee Appeal Division (RAD) within 15 days. If ineligible for RAD, you can apply for judicial review at the Federal Court. If removal is ordered, you may apply for a Pre-Removal Risk Assessment (PRRA) based on new evidence of risk.

Can you work in Canada while a refugee claim is pending?

Refugee claimants in Alberta can apply for an open work permit while the IRB is processing their claim. Eligibility depends on the status of your claim and whether specific conditions are met. A refugee claim lawyer at Centobin Law Office in Calgary assists with work permit applications so claimants can support themselves throughout the process.

Who Qualifies for Refugee Protection in Calgary?

Canadian refugee law recognizes two categories of protected persons: Convention refugees who face persecution, and persons in need of protection who face danger of torture, risk to life, or cruel treatment. Understanding which category applies to your situation determines the legal strategy a refugee claim lawyer in Calgary at Centobin Law will pursue at your IRB hearing.

Convention Refugee

A Convention refugee under Canadian law is a person who has a well-founded fear of persecution in their home country based on one or more of these five grounds:

  • Race — persecution based on skin colour, ethnicity, or ethnic origin
  • Religion — persecution for practising, teaching, or expressing religious beliefs
  • Nationality — persecution based on citizenship, ethnic group, or linguistic community
  • Political opinion — persecution for holding or being perceived to hold certain political views
  • Membership in a particular social group — persecution based on an immutable personal characteristic such as gender, sexual orientation, or family status

To qualify as a Convention refugee in Canada, the claimant must demonstrate that their home country is unwilling or unable to provide basic state protection against this persecution. A refugee claim lawyer at Centobin Law Office in Calgary builds the evidentiary record — including country condition reports, personal testimony, and corroborating documents — needed to establish this standard at the RPD hearing.

Person in Need of Protection

A person in need of protection is someone in Canada who faces a personal risk if returned to their home country. This category covers individuals who would face:

  • A danger of torture as defined under the United Nations Convention Against Torture
  • A risk to their life that is not caused by the inability of their country to provide adequate health or medical care
  •  A risk of cruel and unusual treatment or punishment not faced generally by other individuals in or from that country

This category protects individuals whose risk may not fit neatly into the five Convention refugee grounds but who nonetheless face serious personal danger. A refugee protection lawyer in Calgary at Centobin Law assesses whether your circumstances meet the “person in need of protection” threshold and prepares the corresponding evidence for your IRB hearing in Calgary.

Once eligibility is established, the next step is understanding the refugee claim process itself — from making the initial claim through to the RPD hearing and decision.

The Refugee Claim Process in Calgary — Step by Step

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The refugee claim process in Canada follows five stages: making the claim, eligibility determination, completing the Basis of Claim form, attending the RPD hearing, and receiving a decision. A refugee claim lawyer at Centobin Law Office in Calgary guides claimants through each stage, ensuring deadlines are met and evidence is properly prepared.

Step 1 — Making the Claim (Port of Entry or Inland)

A refugee claim can be initiated at two points. A port of entry (POE) claim is made when you arrive at a Canadian airport, seaport, or land border. An inland claim is made from within Canada at an IRCC office. In both cases, a Canada Border Services Agency (CBSA) or IRCC officer conducts an eligibility interview to determine whether your claim can be referred to the IRB.

Important — Bill C-12 Update (June 2025):

Canada’s Strengthening Canada’s Immigration System and Borders Act introduced two new eligibility rules effective June 3, 2025. Asylum claims made more than one year after a person’s first entry into Canada (after June 24, 2020) will not be referred to the IRB. Claims from individuals who entered Canada between ports of entry along the Canada–U.S. land border and who waited more than 14 days to file will also not be referred. These rules affect timing strategy significantly — speak with a refugee claim lawyer in Calgary at Centobin Law immediately if you are considering making a claim.

Step 2 — Eligibility Determination

The CBSA or IRCC officer reviews your identity documents, conducts a security screening, and determines whether your claim meets the eligibility requirements under IRPA. Your claim may be found ineligible if:

  • Another country has already recognized you as a Convention refugee, and you can return there
  • You have made a previous refugee claim in Canada that was rejected, abandoned, or withdrawn
  • You are inadmissible to Canada on security grounds, serious criminality, or human rights violations
  • You entered Canada from the United States at the land border (subject to the Safe Third Country Agreement)

If your claim is eligible, the officer issues a Confirmation of Referral, and your file is sent to the Refugee Protection Division (RPD) of the IRB.

Step 3 — Completing the Basis of Claim (BOC) Form

The Basis of Claim form is the most critical document in the refugee claim process. It requires you to provide a detailed written narrative explaining why you fear returning to your home country, what persecution or harm you experienced or expect, and why your country cannot or will not protect you.

For POE claims, the BOC must be submitted within 15 days of the claim. For inland claims, you must submit the BOC at the time of the claim or as directed by the officer. A refugee claim lawyer at Centobin Law Office in Calgary works with claimants to prepare a thorough, consistent, and legally sound BOC. Errors, omissions, or inconsistencies in this form can be used against you at the hearing.

Pattern from practice:

Inconsistent BOC narratives are a leading cause of negative RPD decisions in Calgary. Common errors include contradictory dates, omissions of key events, and vague descriptions of persecution that do not specify who, what, where, and when. The BOC is not a personal essay — it is a legal document that the RPD member will cross-reference line by line against your oral testimony.

Step 4 — Preparing for the RPD Hearing

After the BOC is submitted, the RPD schedules a hearing. All RPD hearings are virtual by default unless the case involves urgent or particularly sensitive circumstances. Hearing preparation includes:

  • Gathering corroborating evidence (medical reports, police reports, news articles, country condition documentation)
  • Preparing a detailed personal testimony that is consistent with the BOC narrative
  • Anticipating questions from the RPD member about inconsistencies, internal flight alternatives, and state protection availability
  • Reviewing the National Documentation Package (NDP) for your country of alleged persecution

A refugee claim lawyer at Centobin Law in Calgary conducts mock hearings, reviews all submitted evidence, and provides direct representation at the RPD hearing.

Step 5 — The RPD Decision

The RPD member renders a decision after the hearing. There are four possible outcomes: accepted (you are granted Convention refugee status or person in need of protection status), rejected (the claim is denied), abandoned (you failed to appear or missed a deadline), or withdrawn (you chose to discontinue the claim).

A positive decision grants you protected person status in Canada, making you eligible to apply for permanent residence. A negative decision triggers removal proceedings — but appeal options exist, and timing is critical.

For claimants who entered Canada from the United States, an additional legal barrier — the Safe Third Country Agreement — may affect eligibility before the process even begins.

Safe Third Country Agreement — How It Affects Refugee Claims in Calgary

If you entered Canada from the United States at any point along the land border, the Safe Third Country Agreement (STCA) will likely make your refugee claim ineligible for referral to the IRB. The STCA requires asylum seekers to make their refugee claim in the first safe country they arrive in. Since March 2023, this agreement applies to the entire Canada–U.S. border — including between official ports of entry — not just at designated border crossings.

Key Rule:

If you entered Canada from the United States at any point along the land border, your refugee claim will generally not be eligible for referral to the IRB. Exceptions exist for unaccompanied minors, persons with valid Canadian visas or travel documents, persons with family members in Canada who have certain immigration statuses, and individuals charged with or convicted of offences that could be punishable by death in the U.S. or a third country.

Under Bill C-12 (effective June 2025), an additional restriction applies: if you crossed the Canada–U.S. land border between ports of entry and waited more than 14 days before making your claim, the claim will not be referred to the IRB, regardless of any STCA exception.

For individuals who arrived in Canada by air from the United States or entered through a country other than the U.S., the STCA does not apply. A refugee claim lawyer in Calgary at Centobin Law Office evaluates your specific entry circumstances to determine eligibility and advise on the strongest available pathway to protection.

If a refugee claim proceeds to a hearing but is denied, understanding your appeal options becomes the top priority.

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What Happens If Your Refugee Claim Is Refused in Canada?

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A refused refugee claim in Canada triggers three possible legal remedies: a RAD appeal (15-day deadline), judicial review at the Federal Court (15-day deadline), or a Pre-Removal Risk Assessment if new evidence exists. A refused refugee claim does not always mean removal from Canada. Several legal remedies are available depending on the circumstances of your case. A refugee appeal lawyer in Calgary at Centobin Law Office assesses your options immediately after a negative RPD decision — time limits are strict, and delays can eliminate your right to appeal.

Pattern from practice:

Many refugee claimants in Calgary lose valuable appeal time because they do not realize the 15-day RAD filing deadline begins on the day they receive the written RPD decision — not the day of the hearing. Claimants who wait to seek legal advice after a refusal often discover their appeal window has already closed.

Refugee Appeal Division (RAD) Appeal

The Refugee Appeal Division (RAD) of the IRB reviews negative RPD decisions. You must file a Notice of Appeal within 15 days of receiving the written RPD decision. The RAD can confirm the RPD decision, set it aside and substitute its own determination, or refer the claim back to the RPD for a new hearing.

You may not appeal to the RAD if:

  •     Your claim was declared to have “no credible basis” or to be “manifestly unfounded.”
  •     You did not attend your RPD hearing
  •     You failed to file your BOC form on time
  •     Your refugee protection status was ceased or vacated
  •     You entered Canada at a designated port of entry from the U.S. under an STCA exception

A refugee appeal lawyer in Calgary at Centobin Law prepares a detailed written submission identifying errors of law, errors of fact, or mixed errors in the RPD decision, and presents new evidence where admissible.

Reapplying After a Study Permit

Judicial Review at the Federal Court of Canada

If you are ineligible for a RAD appeal or if the RAD upholds the negative decision, you may apply for leave and judicial review at the Federal Court of Canada. This is not a new hearing — the Federal Court reviews whether the RPD or RAD made a legal error in reaching its decision. You must file the application for leave within 15 days of the RAD decision (or 15 days of the RPD decision if no RAD appeal was available).

Judicial review requires demonstrating that the decision was unreasonable, procedurally unfair, or involved an error of law. A refugee claim lawyer at Centobin Law Office in Calgary identifies viable grounds for judicial review and prepares the application within the strict filing deadline.

Pre-Removal Risk Assessment (PRRA)

If all appeal options are exhausted and a removal order is in effect, you may be eligible to apply for a Pre-Removal Risk Assessment (PRRA). A PRRA evaluates whether you would face persecution, danger of torture, risk to life, or cruel and unusual treatment if removed to your home country — based on evidence that arose after your RPD hearing or that was not reasonably available at the time.

A positive PRRA decision grants you protected person status in Canada. A negative PRRA decision allows removal to proceed. PRRA applications require precise legal analysis and strong new evidence — a refugee protection lawyer in Calgary at Centobin Law determines whether a PRRA application is strategically viable in your case.

Beyond the formal refugee process, individuals who do not qualify under the Convention refugee or person in need of protection categories may still have an alternative pathway through a humanitarian and compassionate application.

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Humanitarian and Compassionate Applications in Calgary

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Individuals who do not meet the definition of a Convention refugee or a person in need of protection may still have a pathway to remain in Canada. A humanitarian and compassionate (H&C) application asks the Minister of Immigration to grant permanent residence based on circumstances that would cause unusual, undeserved, or disproportionate hardship if the applicant were required to leave Canada.

Key Distinction:

An H&C application is not a refugee claim. It does not go before the IRB. Instead, it is decided by an IRCC officer. However, an H&C application can be filed alongside or after a refugee claim, and a refugee claim lawyer at Centobin Law Office in Calgary often advises clients on whether an H&C application strengthens their overall protection strategy.

Refugee Claim vs Humanitarian and Compassionate Application — Which Pathway Applies?

FactorRefugee ClaimH&C Application
Decision-makerImmigration and Refugee Board (RPD)IRCC officer
Legal testWell-founded fear of persecution or personal dangerUnusual, undeserved, or disproportionate hardship
GroundsRace, religion, nationality, social group, political opinion, torture, risk to lifeEstablishment in Canada, the best interests of children, health, country conditions, and family separation
Timeline2–24 months to RPD hearing12–36+ months for processing
Removal protectionYes — removal stayed pending decisionNo automatic stay — removal can proceed during processing
Appeal if refusedRAD appeal → judicial review → PRRAJudicial review only
Can they be filed together?Yes — an H&C application can run alongside a refugee claimYes, but the H&C is decided independently

A refugee claim lawyer in Calgary at Centobin Law Office advises on which pathway — or combination of pathways — offers the strongest protection strategy based on your specific circumstances, evidence strength, and timeline.

H&C factors considered by IRCC officers include establishment in Canada (employment, community ties, language ability), the best interests of any children affected, health conditions, conditions in the country of origin, and the consequences of family separation. A refugee claim lawyer in Calgary at Centobin Law prepares H&C submissions that document each factor with supporting evidence tailored to the IRCC officer’s assessment framework.

What Are Your Chances of a Successful Refugee Claim in Canada?

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The outcome of a refugee claim in Calgary depends on three factors: credibility, the strength of the evidence, and the conditions in the country of origin. The RPD member evaluating your claim weighs each of these factors against the legal definition of a Convention refugee or a person in need of protection. Understanding what drives positive and negative decisions helps claimants prepare more effectively.

Credibility Is the Single Most Important Factor

Most refugee claims in Canada that are denied do so on credibility grounds. The RPD member assesses whether your testimony is consistent with your Basis of Claim form, whether your account contains internal contradictions, and whether your behaviour before and after the alleged persecution is consistent with someone who genuinely fears return. Inconsistent dates, omitted details, and unexplained delays in claiming protection are the most common credibility concerns that lead to refusals. A refugee claim lawyer at Centobin Law Office in Calgary prepares claimants to deliver consistent, detailed, and credible testimony at the RPD hearing.

Country Condition Evidence Shapes the Decision

The RPD relies heavily on the National Documentation Package (NDP) — a compilation of reports, news articles, and expert assessments about conditions in your country of alleged persecution. Claims from countries with well-documented patterns of human rights violations, political persecution, or targeted violence against specific groups carry stronger evidentiary foundations. A refugee claim lawyer in Calgary at Centobin Law supplements the NDP with current country condition reports, expert affidavits, and news documentation specific to your region and circumstances.

Common Reasons Refugee Claims Are Refused in Calgary

Common refusal grounds:

The most frequent grounds for refugee claim refusals in Calgary include: inconsistencies between the BOC narrative and oral testimony, failure to demonstrate that the home country cannot provide adequate state protection, availability of an internal flight alternative within the home country, unexplained delays between arrival in Canada and filing the claim, and insufficient corroborating evidence. A refugee claim lawyer in Calgary at Centobin Law Office identifies and addresses each of these vulnerability points before your hearing — not after a negative decision.

When You Should Contact a Refugee Lawyer in Calgary Immediately

Certain situations in the refugee claim process require immediate legal intervention — delays of even a few days can permanently affect your case. Contact a refugee claim lawyer in Calgary at Centobin Law Office right away if any of the following apply to you:

  • You received a negative RPD decision — You have only 15 days to file a RAD appeal. This deadline is absolute and cannot be extended. Every day without legal representation reduces the time available to prepare your appeal.
  • Your BOC form deadline is approaching, and you have not filed.— For port of entry claims in Calgary, the BOC must be submitted within 15 days. Failure to file results in your claim being declared abandoned.
  • You entered Canada from the United States — The Safe Third Country Agreement and Bill C-12 restrictions create complex eligibility questions that require immediate legal analysis before you make a claim.
  • You have been in Canada for more than 11 months without filing a claim — Under Bill C-12, claims made more than one year after first entry will not be referred to the IRB. If you are approaching this deadline, legal action is urgent.
  •  You have received a removal order — If CBSA has issued a departure order, exclusion order, or deportation order, a refugee claim lawyer in Calgary at Centobin Law assesses whether a PRRA application, judicial review, or other remedy can halt the removal.
  • You have a criminal charge or conviction that may affect your claim — Criminal inadmissibility can make your refugee claim ineligible or result in revocation of protected person status. Early legal intervention is critical.
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Need Urgent Help With Your Refugee Claim?

Contact a refugee claim lawyer in Calgary at Centobin Law Office today for a confidential consultation.

How a Refugee Claim Lawyer in Calgary Helps Your Case

The refugee claim process in Canada involves strict deadlines, complex evidentiary requirements, and high-stakes hearings where a single inconsistency can result in a negative decision. A refugee claim lawyer at Centobin Law Office in Calgary provides representation at every stage of the process.

Eligibility Assessment

A refugee claim lawyer in Calgary at Centobin Law evaluates whether your circumstances meet the legal definition of a Convention refugee or a person in need of protection under IRPA, and identifies the strongest grounds for your claim before any documents are filed.

Basis of Claim Preparation

The BOC form is the foundation of your refugee case. A refugee claim lawyer at Centobin Law in Calgary drafts a legally precise, internally consistent narrative that addresses the RPD member’s anticipated concerns regarding credibility, internal flight alternatives, and state protection.

Evidence Gathering and Organization

A refugee claim lawyer in Calgary at Centobin Law compiles country condition reports, personal identity documents, medical evidence, police reports, news articles, and expert opinions into a structured disclosure package that supports each element of your claim.

RPD Hearing Representation

A refugee claim lawyer in Calgary at Centobin Law represents you at your Refugee Protection Division hearing, presents oral submissions, examines and cross-examines witnesses, and responds to the RPD member’s questions on your behalf.

Post-Decision Appeals

If your claim is refused, a refugee appeal lawyer in Calgary at Centobin Law files RAD appeals, judicial review applications, and PRRA submissions within the strict timelines prescribed by immigration law.

Facing Persecution? Your Refugee Claim Has Strict Deadlines.

Refugee claims in Calgary require immediate legal action — the Basis of Claim form must be submitted within 15 days of a port of entry claim, and RAD appeals must be filed within 15 days of a negative decision. Contact a refugee claim lawyer in Calgary at Centobin Law Office today for a confidential consultation.

Why Choose Centobin Law for Refugee Claims in Calgary?

IRB Hearing Experience in Calgary and Alberta

A refugee claim lawyer at Centobin Law Office in Calgary has direct experience representing claimants before the Immigration and Refugee Board’s Calgary hearing office. Familiarity with local RPD member decision patterns, regional procedural practices, and Alberta-specific evidence requirements means your hearing preparation is calibrated to the tribunal you will actually appear before — not to generic national templates.

Criminal-Immigration Cross-Practice Knowledge

Criminal inadmissibility is one of the most common reasons refugee claims are found ineligible or protection status is revoked. Centobin Law Office practises both immigration law and criminal defence — our criminal lawyer in Calgary works alongside our immigration team to assess how any criminal history, charges, or convictions may affect your refugee claim and to address admissibility issues before they derail your application.

Legal Aid Alberta Coordination

Many refugee claimants in Alberta qualify for Legal Aid Alberta coverage for RPD hearings and RAD appeals. A refugee claim lawyer in Calgary at Centobin Law Office understands Legal Aid Alberta’s eligibility criteria, application process, and coverage limitations, and can advise you on whether to pursue Legal Aid representation or a private retainer depending on your case complexity and timeline.

Multilingual and Culturally Informed Representation

Refugee claimants in Calgary come from diverse backgrounds — Iran, Syria, Nigeria, Venezuela, Colombia, Turkey, India, Pakistan, and dozens of other countries. A refugee claim lawyer in Calgary at Centobin Law Office provides culturally sensitive representation and works with qualified interpreters to ensure your story is communicated accurately and completely at every stage of the process.

Key Takeaways — Refugee Claims in Calgary

Key Takeaways:

Refugee claims in Canada follow a strict, time-sensitive legal process. Missing a single deadline can result in your claim being abandoned or your appeal rights being forfeited.  The Basis of Claim form is the most critical document in your case. Inconsistencies between the BOC and your oral testimony are the leading cause of negative RPD decisions.  Two categories of protection exist under Canadian law — Convention refugee (persecution-based) and person in need of protection (danger-based). The legal strategy depends on which category applies.  Bill C-12 (June 2025) introduced new eligibility restrictions. Claims filed more than one year after the first entry into Canada will not be referred to the IRB. Claims from individuals who crossed the U.S. border between ports of entry and waited more than 14 days are also ineligible.  A refused claim is not the end. RAD appeals, judicial review, PRRA, and humanitarian and compassionate applications provide legal remedies — but all have strict filing deadlines.  A refugee claim lawyer in Calgary at Centobin Law Office represents claimants at every stage — from eligibility assessment through BOC preparation, RPD hearing, and post-decision appeals.

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Frequently Asked Questions About Refugee Claims in Calgary

Refugee claim processing times in Calgary vary depending on case complexity and IRB scheduling. After the BOC is submitted, RPD hearings in Calgary are typically scheduled within 2 to 12 months for standard processing. Expedited processing may be available in urgent cases. RAD appeals are typically decided within several months of filing. A refugee claim lawyer in Calgary at Centobin Law Office monitors your timeline and ensures all deadlines are met throughout the process.

If you fail to submit your Basis of Claim form within the prescribed deadline, the RPD may declare your refugee claim abandoned. An abandoned claim means you lose your right to a hearing and may face removal from Canada. If you are at risk of missing this deadline, contact a refugee claim lawyer in Calgary at Centobin Law Office immediately. In some cases, the RPD will allow a late filing if there is a reasonable explanation.

The Immigration and Refugee Board decides a refugee claim in Canada based on whether you face persecution or personal danger in your home country. An IRCC officer decides a humanitarian and compassionate (H&C) application based on hardship factors such as establishment in Canada, family ties, health, and the best interests of children. Both pathways are available to individuals in Calgary seeking to remain in Canada, and a refugee claim lawyer in Calgary at Centobin Law Office advises on which pathway — or combination of pathways — is strongest for your circumstances.

Refugee claimants in Alberta can apply for an open work permit while their claim is being processed. Eligibility for a work permit depends on the status of your claim and whether specific conditions are met. A refugee claim lawyer in Calgary at Centobin Law Office advises you on work permit eligibility and assists with the application so you can support yourself while awaiting your RPD hearing.

Under the Safe Third Country Agreement (STCA), refugee claims made by individuals who entered Canada from the U.S. at the land border are generally ineligible for referral to the IRB. However, exceptions exist — including for unaccompanied minors, persons with family members in Canada, and individuals with valid Canadian travel documents. A refugee claim lawyer in Calgary at Centobin Law evaluates whether an STCA exception applies to your situation.

The cost of hiring a refugee claim lawyer in Calgary depends on the complexity of your case, the stage of the process, and whether appeals are involved. Centobin Law Office offers transparent pricing and an initial consultation to assess your case. Many refugee claimants in Alberta may also qualify for Legal Aid Alberta coverage. Contact an immigration lawyer in Calgary at Centobin Law Office to discuss fees and Legal Aid eligibility.

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